Back Flow Water Valve Replacement Program

To participate in the 3P program, you must complete the following steps:

1. Call Customer Service at 905-546-4426 to receive a Service Request Number. Once you have received your Service Request Number, download the documents below or ask the customer service representative to send you the 3P package in the mail.

• Grant Application Form (PDF, 283 KB)
• Protective Plumbing Assessment Form (PDF, 280 KB)
• Building Permit Application Form (PDF, 34 KB)
• Loan Application Form (PDF, 69 KB)
• 3P pamphlet (PDF, 5.25 MB)

2. Contact three drain repair or plumbing contractors who are qualified, insured and licensed to work in the city of Hamilton to get three formal written quotes. You and the contractors must sign each quote.
3. Review, sign and submit:

• Three signed quotes
• Complete Application Form
• Mail or drop off these documents to:
  City of Hamilton
  Protective Plumbing Program
  330 Wentworth Street North
  Hamilton, Ontario L8L 5W2

4. Wait for a confirmation letter to come in the mail, indicating the amount of the approved grant. You can use the contractor of your choice to complete the improvements. The grant amount approved is based on the lowest quote you submitted.You have six months from the date on the confirmation letter to complete the improvements and submit all required documentation listed below to the City. If the information is not received within six months, you have to reapply to the program.
5. Apply for any necessary Building Permits. Installation of a backwater valve and installation of a new sump pit and pump, in conjunction with an approved backwater valve require a Building Permit.

   If you need a Building Permit to complete one of the eligible improvements, the cost of the permit will be reimbursed, in addition to the grant.

6. Before starting the project, have your contractor:

• Complete the Protective Plumbing Assessment Form.
• Do a closed circuit television, or CCTV, video of the building’s internal drainage system. A maximum of $500 of this cost is reimbursed. This video is required for all 3P grants.

The Assessment Form tells you:

• What needs to be done
• What risks could be involved
• How to achieve the protection you seek

7. Have your contractor complete the improvements, making sure necessary Building Permits are in place. The grant can be used for any of the eligible improvements listed above.

   A licensed plumber or sewer drain contractor licensed to work in the city of Hamilton must complete the work.

8. Schedule an inspection with city staff at 905-546-3950  if you had a backwater valve or sump pump installed.
9. Submit the following original documentation for reimbursement:

• Completed Protective Plumbing Assessment Form
• CCTV video on DVD
• Original Building Permit and receipt
• Original contractor invoice, marked as paid in full

You can also submit the Loan Application, but you are not required to do so.

No photocopies of documentation will be accepted.  We cannot reimburse you unless you submit of all the required documentation.

You have six months from the date on the confirmation letter to complete the improvements and submit all required documentation to the City. If the information is not received within six months, you have to reapply to the program.

Mail or submit all documentation in person to:

City of Hamilton
Protective Plumbing Program
330 Wentworth Street North
Hamilton, Ontario L8L 5W2